CHRIS BENSON | Owner of GeeksAKnockin’ Portland Computer Repair
Chris Benson got started with computers when he was about 10 years old, but it would be nearly 20 years before he would make them his career. After college, he got his professional start in 1997 with Symantec Corporation, the makers of the popular ‘Norton’ line of antivirus and security software. After spending 6 years as a Sr. Software Engineer working on the latest cutting-edge security software, his job was relocated down to southern California. As a native Oregonian he was not in a hurry to leave the Pacific Northwest, so he decided that would be a great time to become his own boss and try his hand as an entrepreneur.
He founded GeeksAKnockin’ in May of 2003 with the idea of providing not only expert computer repair and service to residential computer users, but also providing an exceptional customer experience. In 2007 they created the ‘AlwaysOnIT’ small business division to expand that same philosophy to small businesses with less than 50 employees.
GREG CLARK | General Manager
Greg Clark has been working in the computer repair industry for nearly 20 years, with a wide variety of experience from basic troubleshooting to coordinating quality assurance programs for major projects at industry leading companies. He is highly proficient in all Windows operating systems from 3.0 through Windows 10, and he knows the machines inside and out.
As a Microsoft Certified Professional, an Apple Certified Support Professional, and with a CompTIA A+ technical certification and experience in all facets of computers; from coding basic tools, web design, running software quality assurance departments, and building literally hundreds of computers, his background provides a solid base of knowledge to draw from in order to quickly determine the root cause of your problem and implement a solution.
JACKIE G. | Field Technician
Jackie started using computers at a young age and has been enamored with them since. With over 13 years’ experience in the industry he adds a welcome level of expertise to the GeeksAKnockin’ team. He has worked on a variety of operating systems including Windows, Linux, and Mac. During his time in professional services he has been exposed to multiple projects ranging in size and scope, from small in home computer repair to back office server migration. He’s consulted on projects all over the United States and overseas. Jackie has spent the last year working in Portland and has come to appreciate the great northwest.
An extreme customer focus with additional communication skills from a previous background in sales allows Jackie to deliver a rare combination of technical proficiency as well as customer service ability. He looks forward to helping our valued clients.
JUAN P. | Senior Managed Services Engineer
As a project designer for a major retailer providing superior customer service for many years, Juan attended a technical school where he earned an Associates Degree in Computer Network Systems in 2002 and a Bachelor’s Degree in Data Communications Systems Technology in 2004.
Since joining GeeksAKnockin’ Portland Computer Repair he has been actively responding to events and alerts generated by our managed computers such as system crashes, virus threats, and other hardware and software errors by analyzing and recommending a solution. Juan makes sure that every machine is optimized for a better user experience and that all systems are up to date with the latest system patches from Microsoft and other software vendors.
STACY C. | Office Administrator
Stacy has over 15 years of customer service with retail, banking and non profits. Her desire is to make each GeeksAKnockin’ Portland computer repair customer number one with her positive attitude and friendly approach.