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home & home office services
Virtual House Call
Our Virtual House Call technology allows us to repair your computer remotely, using your high-speed Internet connection. This technology allows us to respond very quickly to many common issues (usually the same-day) and get you up and running fast - all done without the need to send anyone to your home!
On-Site Flat Rates
On-Site Flat Rates - Have more than one issue or multiple computers that need work? We offer great discounts for additional services performed during our original visit.
On-Site FLEX Rates
In an effort to be more environmentally conscious and cut down on the amount of trips our technicians make across town each day, we are now offering a new scheduling option called 'FLEX scheduling'. If you are flexible with your schedule you will pay a lower rate. Call us for details!
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This is the basic charge for an on-site visit.
If we aren't sure exactly what service you need,
we'll diagnose the problem and give you an estimate of what it would take to repair the issue. This charge would only apply if you elected not to have us complete the work (diagnosis only).
All of our on-site services include a
complimentary PC security audit!
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We can setup and configure your new Internet
connection — Cable, DSL, Satellite, or dial-up.
This service includes setup of your email
account (if your Internet provider gives you
multiple email addresses, we'll setup those for
you too).
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Need help setting up your new printer, iPhone, digital camera, GPS, TIVO, or mp3 player? Do you have another device not listed that you simply can't get your head around? Call us; we can probably set it up!
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Need help installing or configuring a new program?
Whether it is Microsoft Office, AntiVirus / AntiSpyware software,
Quicken / QuickBooks, TurboTax, or games, we can help
with virtually any software program you need.
Software not included. If you need
a software program, let us know beforehand as we can generally get you anything you need.
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Let us get your home network up and running!
We'll install your router and configure networking on up to 3 PCs. We also handle wireless networking as well.
For wireless networks, we will make sure that your network is secured with the strongest security your equipment supports.
Do you need help setting up more than 3 PCs? We can take care of additional PCs for a flat fee per computer.
Hardware not included. We can provide the equipment if you need it, just give us a call!
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This service includes:
- Setup of your new computer. We'll unpack everything and then assemble your new PC and make sure everything is plugged in and working correctly.
- We will transfer your documents, pictures, email, etc. from your old computer to the new one.
- We will configure Internet and email access on the new computer.
- We will update all installed software with all available security patches from their respective vendors to ensure the highest performance and safety for your new PC.
- We will go thru and make sure you understand the basic operation of your new computer.
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Are you having problems with excessive pop-ups, sluggish performance, or strange error messages? Your computer may have a spyware or virus infection. Those symptoms may just be an outward sign of infection. A spyware or virus infection may expose sensitive information like bank account numbers or passwords. We will make sure your computer is set up to ward off any potential problems to keep your personal information and computer functionality secure.
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* Because of the amount of time it takes to complete a Fresh Start it may not be able to be completed on-site. Our expert technician will make that determination upon the initial diagnosis of your computer. Turn-around time for shop jobs is within 3 business days. Priority service available.
More Information »
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Are you looking for a new
computer but aren't sure what you need?
The major PC manufacturers websites can be
confusing and complicated. What
software comes with the new
PC?
We're here to help! We'll get online
with you and help guide you through the
process of configuring your new PC. We can
help you get a PC from any
manufacturer. Dell, HP, Sony, Alienware,
you name it!
Let us sort through all the
techno-babble and make sure you get a
system that truly meets your needs.
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